Privacy Policy
At JW Graham Speech Therapy, LLC (“we,” “our,” or “us”, “JW Graham Speech Therapy”), accessible at jwgrahamspeech.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, schedule services, complete forms, or subscribe to communications, we may collect:
Name
Email address
Phone number
Child’s first name and age (if voluntarily provided)
Billing information
Any information submitted through contact forms or intake forms
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of access
Website usage data through cookies or analytics tools
2. How We Use Your Information
We may use your information to:
Provide speech therapy and parent coaching services
Respond to inquiries and schedule appointments
Send updates, newsletters, or educational resources
Improve our website and user experience
Process payments
Maintain legal and regulatory compliance
We do not sell your personal information.
3. HIPAA and Protected Health Information
If you become a client, certain information may be protected under the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected through client portals, intake forms, or therapy services will be handled in accordance with applicable privacy laws and professional ethical standards.
Please note that standard website forms and email communications may not be fully secure. Avoid sending sensitive medical information through unsecured forms or email.
4. Cookies and Analytics
We may use cookies and third-party analytics services (such as Google Analytics) to understand website traffic and improve functionality.
You may disable cookies through your browser settings; however, some features of the site may not function properly.
5. Third-Party Services
We may use trusted third-party platforms for:
Scheduling
Payment processing
Email communication
Teletherapy services
Website hosting
These third parties may have access to limited information necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing your data
Requesting corrections
Requesting deletion
Opting out of marketing communications
To exercise these rights, contact us at the email below.
8. Children’s Privacy
This website is intended for parents and caregivers. We do not knowingly collect personal information directly from children under 13 without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have questions about this Privacy Policy, please contact:
JW Graham Speech Therapy
Website: jwgrahamspeech.com
Email: jocyline@jwgrahamspeech.comEffective: May 10, 2026